PRIVACY POLICY

Orbea, as owner of the website, is strongly committed to complying with regulations in the area of personal data protection and ensures full compliance with the obligations set out therein. Taking into account the nature, scope, context and purposes of the data processing as well as the risks of differing likelihood and seriousness for the rights and freedoms of individuals, Orbea will apply appropriate technical and organizational measures to ensure and to be able to demonstrate that the data processing complies with EU Regulation 2016/679 from the European Parliament and Council of April 27, 2016, related to the protection of individuals with regard to the processing of personal data and the free circulation of these data. Said measures will be reviewed and updated by Orbea as necessary.

Users acknowledge that before providing any type of data and/or information they have read, understood and expressly accepted the present privacy policy and the terms contained herein. For and questions or clarification regarding this policy, you may contact us at this email address: [email protected]

When requesting data, the owner of the website must indicate which are mandatory (for example, indicating this requirement with an asterisk in the field of the corresponding form).In the case that all of the data are not provided, the owner of the website does not guarantee that the information and services provided will completely meet the user’s needs. Users are required to submit truthful, accurate and complete information about their identity. Users are responsible in all cases for the truthfulness of the data they provide, and the provider reserves the right to exclude from the services provided any user who provides false information, notwithstanding other legal actions that may be taken.

Orbea informs you that the personal data provided will be processed in a legal, honest and transparent manner in relation to the interested party. Said data will be collected for specific, explicit and legitimate purposes and they will not be subsequently processed in any way that is incompatible with said purposes; they will be appropriate, pertinent and limited to the needs in relation to the purposes for which they will be processed; it will be ensured that they are accurate and up-to-date; they will be kept in such a way that allows the identification of the interested parties for a period of time that is no longer than necessary for the purpose of the processing of the personal data; and they will be processed in such a way that ensures appropriate security of the personal data, including protection against unauthorized or illicit processing and against their loss, destruction or accidental damage, through the application of appropriate technical or organizational measures.

In the case that you make a purchase in the USA, those responsible for the data processing for the management of the online purchase will be Orbea USA LLC and Orbea, S. Coop., who in turn is responsible for other processing carried out and specified in the present privacy policy (who is also identified as Orbea).

In the case that you make a purchase within the European Union, those responsible for the data processing for the management of the online purchase will be Fine Trade GMBH and Orbea, S. Coop., who in turn is responsible for other processing carried out and specified in the present privacy policy (who is also identified as Orbea).

INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF ON-LINE PURCHASES

Data processing “controller”

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information:
[email protected]


Data processing “controller”

ORBEA DISTRIBUCION ONLINE, S.L.

Identity: Orbea Distribución Online S.L.
Tax ID No.: B-95813838
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information:
[email protected]


Data processing “controller”

DOCOMO FINE TRADE GMBH

Identity: Docomo Fine Trade Gmbh
Tax ID No.: ATU 66342157
Street address: Marktplatz 14, 6850 Dornbirn, (Austria)
Telephone: +49 211 970 20-344
Email: [email protected]
Data protection delegate contact information:
Dominik Schomm


“Purpose” (of the data processing)

AT ORBEA, WE MANAGE CUSTOMER INFORMATION TO MANAGE THE PURCHASES MADE.

At Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH, we process information provided by interested persons in order to manage the purchases made. In order to offer you products and services according to your interests and to improve your user experience, we will develop a “commercial profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them. On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during.


“Legitimacy” (of the data processing)

EXECUTION OF A CONTRACT

The legal basis for processing your information is the execution of the sales contract.
The information on services and activities performed by Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH is based on the consent you are requested to provide, without the withdrawal of this consent conditioning the execution of the sales contract in any case.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH have contracts with different providers, such as transport companies that process data on their behalf in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR USER ACCOUNT

Data processing “controller”

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information: [email protected]


“Purpose” (of the data processing)

AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE THEIR USER ACCOUNTS.

At Orbea, we process information provided by interested persons in order to manage their user accounts.
In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept until the account is closed by the user (a request for deletion is received from the interested party) or three years from the last contact.


“Legitimacy” (of the data processing)

CONSENT OF THE INTERESTED PARTY.

The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF ORBEA’S NEWS BULLETINS

Data processing “controller”

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information: [email protected]


“Purpose” (of the data processing)

AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO SEND OUT NEWS BULLETINS ABOUT ORBEA.

At Orbea, we process information provided by interested persons in order to send them news about Orbea.
In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them.
On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during the limitation period for said responsibilities.


“Legitimacy” (of the data processing)

CONSENT OF THE INTERESTED PARTY.

The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information, in order to provide information about services and activities at Orbea.
In no case shall the withdrawal of this consent condition the execution of the sales contract.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR WARRANTY REGISTRATION AND ACCIDENT POLICY

Data processing “controller”

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information: [email protected]


“Purpose” (of the data processing)

AT ORBEA, WE PROCESS CUSTOMERS’ DATA TO IMPLEMENT WARRANTY EXTENSIONS AND SO THE CUSTOMERS CAN ACCESS OUR ACCIDENT POLICY (THE CONDITIONS CAN BE CONSULTED IN THE SPECIFIC SECTION OF THE WEBSITE).

At Orbea, we process the data interested persons provide us to implement warranty extensions and so the customers can access our accident policy (the conditions can be consulted in the specific section of the website).
In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them.
On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during the limitation period for said responsibilities.


“Legitimacy” (of the data processing)

CONSENT OF THE INTERESTED PARTY.

The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information, in order to provide information about services and activities at Orbea.
In no case shall the withdrawal of this consent condition the execution of the sales contract.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR DEALER ACCOUNT

“Responsable” (del tratamiento)

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia).
Telephone: +34 943 171 950
Email: [email protected]
Data protection delegate contact information: [email protected]


“Purpose” (of the data processing)

AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE THEIR ACCOUNTS AS AN AUTHORIZED BRAND DEALER AND PROVIDE ACCESS TO SERVICES ON THE KIDE PORTAL.

At Orbea, we process information provided by interested persons in order to manage their dealer accounts on our website.
In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept until the account is closed by the user (a request for deletion is received from the interested party).


“Legitimacy” (of the data processing)

CONSENT OF THE INTERESTED PARTY.

The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF REQUESTS FOR INFORMATION

Data processing “controller”

ORBEA, S. COOP.

Identity: Orbea Sociedad Cooperativa.
Tax ID No.: F-20032348
Street address: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
Telephone:+34 943 171 950
Email: [email protected]
Data protection delegate contact information: [email protected]


“Purpose” (of the data processing)

AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE REQUESTS FOR INFORMATION.

At Orbea, we process information that interested people provide us in order to manage requests for information.
In order to offer you the information, assistance, products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept for as long as the relationship exists, unless a request is made by the interested party to delete them.


“Legitimacy” (of the data processing)

CONSENT OF THE INTERESTED PARTY.

The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information.


“Recipients” (of data transfers)

DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT.

Data will not be transferred to third parties, except by legal requirement.
Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision.


“Rights” (of the interested persons)

TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION.

Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them.
The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims.
Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims.
Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible.
The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email [email protected] or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).
You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es)


“Origin” (of the data)

THE INTERESTED PARTY

The interested party


Data provided by email will be processed by the provider as the data controller in order to respond to request made by users.

In the event that users register on the website, by marking the appropriate box, they expressly and freely and unequivocally accept that their personal data will be processed by the website owner for the effective management of the services provided through the website and/or for the management of the order placed, in addition to the sending of information about the purchased or similar products. If they have agreed to subscribe to Orbea’s news bulletins, commercial communications (information about our most recent products and special offers) will be sent to them by email, fax, SMS, MMS, social communities or any other electronic or physical media, present or future, that make commercial communications possible. Said commercial communications will be related to products or services offered by Orbea, S. Coop.

Users may at any time cease to receive communications from Orbea by clicking on the “Unsubscribe” link in any email they receive.

The owner of the present website hereby informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data were to occur, express, informed and unequivocal consent will first be obtained from the users.

IP addresses

The website servers may automatically detect the IP address and domain name used by users. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in an activity file on the properly registered server, which permits the subsequent processing of data in order to obtain purely statistical measurements that provide information about the number of page views, the number of visits made to web services, the order of visits, the point of access, etc.

Cookies

Orbea uses its own and external cookies to provide you a better user experience.

You my permit, block or delete the cookies installed on your computer through the configuration of your browser options on your terminal or device.

More information and the possibility of changing the configuration can be found in the Cookies policy.

Security

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to the data.

Communication and marketing

If you have made a purchase in our store, we might occasionally send you information on our most recent products, news and special offers by email, postal mail or by telephone. You will also have the opportunity to receive said communications sent by us when you become a member of Orbea.

All members of ORBEA.COM have the option of registering to receive marketing communications sent by Orbea S. Coop. If at any time you no longer wish to continue receiving the marketing communications we send, you can click on the “cancel my subscription” or “UNSUBSCRIBE” link in any email we send.

Register at Orbea

In order to place an order on the website and purchase any of the products on it, or to manage the Orbea lifetime warranty, or to manage the Orbea news bulletins, you must create a user account (an “Account”), which you can access from the “Login” section on the website. To register, enter your email address and a password.

Access to your information will be protected by this password, which you must keep confidential and not reveal to anyone. You will be the sole party responsible for any use by third parties if you have revealed it to them. In addition, any time you detect unauthorized use of your account or notice any security-related incident, you must notify us immediately.

We reserve the right to cancel any user account if we believe it may be in violation of the conditions of use of the website or involved in unlawful, disparaging, defamatory or offensive actions, or in general any actions that are illegal, immoral or go against law and order.

In the “Terms and conditions” section, which you will acknowledge having read before registering on the website, we will give you the option to decide whether to receive news bulletins from Orbea (newsletters)

By accepting to receive the news bulletins, you consent for your data (email address) to be used for the purposes of managing the sending of these bulletins by Orbea, S. Coop. You may exercise your rights set out in the data protection regulations at the following address: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia).

Dealer area

If you are an Orbea dealer and you wish to access a special area reserved for your business, you should do this through the website.

If it is the first time you access the area, or if you have problems with accessing it, you should contact our Marketing Department.

Website statistics

We may possibly reveal cumulative, anonymous statistics about the number of visitors to this website or the number of purchases made. We use an independent measurement and research company to gather data related to the visitors to this website on our behalf, using cookies and the code embedded on the website. Both the cookies and the code embedded on the website provide statistical information about the visits to the website pages, the duration of each individual page display, the itineraries of visitors on the website, data on the visitors’ screen configuration and other general information.ORBEA.COM uses and stores this type of information, like that obtained from the other cookies used on the website, to help improve the services provided to users. If you would like more information about how this information is obtained and used, please contact us at [email protected]

Invalidity or revocability

If any of these provisions is declared null, invalid or ineffective, in whole or in part, this shall not affect the validity or effectiveness of the rest, which shall remain binding for both the provider and the user. The waiver by either party (the provider and/or user) to demand at any given moment the compliance with any of the agreements stipulated herein shall not imply a general waiver nor shall it create an acquired right for the other party.

Applicable law and jurisdiction

These conditions shall be governed or interpreted according to Spanish legislation with regard to anything not expressly set out herein. For cases in which the regulations provide for the option that the parties submit themselves to a jurisdiction, the provider and the user expressly waive any other jurisdiction that might correspond to them and submit themselves to the Courts and Tribunals of the city of Bilbao (Bizkaia).